Author Archives: jaco

Augmenting User Testing through Eye Tracking

Most companies have realised the importance of validating designs with actual users by now, so usability testing is a very common task in the design and development of digital solutions. In this post, we focus on Eye Tracking, and how it can be used to supplement validation of designs with users. What is Usability Testing? […]

Healthcare User Experience Evaluated: The state of South African Private Hospital Groups’ Websites in 2019

Sand Dollar Design completed an in-depth User Experience Evaluation across all the major South African private hospital groups’ websites in April 2019. In this post we share some of the main findings and insights. What websites did we evaluate? Our team of researchers evaluated the websites of Netcare, MediClinic, Life Healthcare and Intercare. What method […]